At Flowers Holloway, we pride ourselves on delivering only the freshest, highest quality floral arrangements to our valued customers throughout Holloway and nearby areas. Every bouquet is crafted by our skilled florists and inspected before dispatch to uphold our Fresh Flowers Guarantee. Whether for households or local businesses, our commitment is rooted in ensuring your satisfaction and the longevity of your flowers.
We take great care in packaging and handling your order, but on rare occasions, flowers may arrive damaged due to transit issues. Please inspect your order as soon as it arrives. If you notice any damage to the flowers or packaging, we kindly ask you to notify us within 24 hours of delivery. To help us process your request promptly, please provide a clear photograph of the damaged flowers.
Our flowers are sourced daily to provide lasting beauty. We guarantee that flowers delivered by Flowers Holloway will remain fresh for a minimum of 5 days from the date of delivery when kept in a suitable environment (with fresh water and away from direct sunlight or extreme temperatures). If your flowers fade or wilt prematurely within this window, please let us know so we can make things right.
If your order does not meet our freshness guarantee, or if flowers arrive damaged, you are entitled to either a full refund or a replacement bouquet—at your discretion. We aim to resolve all concerns as quickly as possible. To initiate a refund or replacement, simply contact our friendly team with your order details, and we’ll guide you through the process step by step.
Your feedback is invaluable in helping us maintain the highest standards as a trusted Holloway florist. Should you have any concerns or complaints regarding your order, service, or experience with Flowers Holloway, please reach out to us as soon as possible. Describe the issue in detail and, where applicable, include supporting photos or details. Our management team reviews all complaints sincerely and strives to resolve them within 2 working days. We are committed to learning from every interaction and improving where needed.
Flowers Holloway is a dedicated local florist with deep roots in the Holloway community. We have built our reputation on reliability, quality blooms, and customer care. Our loyal customers include households, offices, shops, and neighbourhood businesses. Our returns, refunds, and complaints policy reflects our belief that you deserve not just beautiful flowers, but also peace of mind with every purchase.
Thank you for choosing Flowers Holloway. Your satisfaction matters, and we look forward to serving you again soon with fresh flowers you can trust in Holloway.
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